TERMS AND CONDITIONS

Please read these Terms and Conditions carefully before completing your purchase. By purchasing a ticket to Swartland Olive Festival 2025, you agree to be bound by the following:

1. Ticket Purchase & Validity

  • All ticket sales are final. No exchanges, transfers, or refunds unless the event is cancelled.
  • Tickets are valid only for the specified event date(s) and must be presented (digital or printed) for entry.
  • Lost or stolen tickets will not be reissued.

2. Event Changes & Cancellations

  • The organizer reserves the right to change the event lineup, schedule, or venue at any time without notice.
  • In the event of a cancellation (not rescheduled), ticket holders will be offered a refund excluding service and transaction fees.
  • In the case of postponement, tickets will be valid for the rescheduled date.

3. Admission Policy

  • Entry may be subject to security checks, bag inspections, and ID verification.
  • The organizer reserves the right to refuse admission or remove anyone engaging in disorderly, disruptive, or unsafe behaviour
  • Wristbands must be worn at all times on site; broken or lost wristbands will not be replaced.

4. Health & Safety Compliance

  • Attendees must comply with any public health or safety regulations in place at the time of the festival, including those related to COVID-19 or other health emergencies.
  • Failure to comply may result in removal without refund.

5. Minors

  • Attendees under 18 must be accompanied by a parent or legal guardian.
  • Some areas may have age restrictions and require ID for access.

6. Prohibited Items

  • The following items are not permitted: weapons, illegal substances, fireworks, outside alcohol, glass containers, drones, or professional recording equipment without accreditation.

7. Photography & Media

  • By attending, you consent to being photographed or filmed for promotional purposes.
  • Personal photography is allowed, but commercial use of content captured at the event is prohibited without written consent.

8. Limitation of Liability

  • Attendance is at your own risk. The organizer is not liable for injury, loss, or damage to personal property.
  • The organizer is not responsible for issues caused by weather, travel delays, or other events beyond their control.

By purchasing a ticket, you confirm that you understand and agree to these Terms & Conditions.

For ticket and payment queries: ticket@olivefest.co.za
Please contact support@olivefest.co.za should you need further assistance